Loan servicing

Colonnade®, our complete mortgage servicing platform, is supported by outstanding customer service and a top notch technical team of mortgage servicing experts. We offer ideal solutions for organizations that are looking to replace their existing servicing platform as well as those who are entering the loan servicing business. Whether you are a new servicer or have an existing mortgage portfolio, Colonnade can be up and running within a few weeks.

Colonnade is a robust and comprehensive loan servicing platform that automates all functions of loan servicing:

  • Loan set-up
  • Cash management
  • Escrow and insurance administration
  • Investor reporting and accounting
  • Default management
  • Federal and state reporting

Special Colonnade modules include standard and custom internal reporting through Colonnade Reports, web access to loan-level information for internal personnel via Colonnade Teller and external parties such as private investors and individual borrowers with Colonnade Portal.

Since Colonnade is designed to be scalable, it’s used by small and large servicers alike. Delivered via a SaaS model, Colonnade is cost-effective and can be licensed with minimal up-front investment.

Monitor payments and financials

Colonnade Reports captures all critical transactions – both cash and file maintenance – in a central repository for review and printing:

  • Month end summary reports
  • Cut-off reports
  • Investor reports
  • Year-end reports

Access loan servicing information

Colonnade Teller is a useful web tool for tellers, loan officers and other internal staff to access loan level servicing information:

  • Payment history
  • Escrow and tax information and history
  • Investor reports
  • Borrower payments

Support borrower self-service

Colonnade Portal gives borrows a convenient location, branded with each servicer’s name and logo, for all loan servicing needs including:

  • On-line payments
  • Access to escrow information
  • Access tax history

Handle delinquency and loss mitigation

Colonnade Default manages all communication with the delinquent borrower and supports

  • Foreclosure
  • Bankruptcy
  • REO
  • Charge-off
  • Credit bureau reporting

Colonnade is run via a hosted application in Mortgage Builder’s SAS-70 Type II compliant data center.